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Welcome to our self-service area
This is how to file a claim
Submit a claim
Submit a claim
Enter consignment note number
Consignment note number
*
Claimant details
Company name
*
CVR No
*
Bank account No
*
State sort code/registration number and account number using a hyphen.
Email address
*
Enter the email you can be contacted at.
What do you want to submit?
*
Claim (final compensation claim cannot be specified)
Compensation claim (requires price documentation and final claim)
Description of the goods
*
Claim for compensation
*
Enter the claim for compensation in DKK excluding VAT.
Specification of the compensation claim
*
(Please specify the calculation behind the claim amount (compensation claim) here or attach an invoice)
Estimated value
*
Enter the Estimated value in DKK excluding VAT.
Physical gross weight (kg) of the damaged or lost goods
*
Type of case
*
Loss
Damage
Where can the goods be inspected
*
Attachments (price documentation by way of trade invoice, photo documentation of damage, etc.)
*
You must attach all your files at once. And they must be a maximum of 30MB in total.
Select files
File upload icon
Attachments (price documentation by way of trade invoice, photo documentation of damage, etc.)
You must attach all your files at once. And they must be a maximum of 30MB in total.
Select files
File upload icon
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